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Telemarketing Safety |
| Do |
- Ask telemarketers for their company';s name and address and a clear explanation of the offer they are making.
- Call your state attorney general';s office, the Better Business Bureau, or the local consumer protection agency where the organization is located. Ask if any complaints have been made against the firm.
- Ask about the company';s refund policy.
- Ask the caller to send you written materials to study before you make a purchase.
- Talk to family and friends, even your lawyer, accountant, or banker. Get their advice before you make any large purchase or investment.
- Ask that your telephone number be removed from telemarketing lists if you don't want to be called again.
- If calls continue, contact the police. It';s illegal to call someone after they have asked to be removed from a list.
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| Don't |
- Pay to get a prize. It';s illegal to make you pay to enter a contest, and your chances of winning are not improved by making a purchase.
- Allow any caller to intimidate or bully you into buying something "right now."
- Give any caller your bank account number unless you are authorizing a payment to be deducted.
- Give your credit card number to anyone unless you made the call and you are making a purchase.
- Wire money or send money by an overnight delivery service unless you initiated the transaction.
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